Tallie, makers of award-winning expense report software, proudly announces that we won the bronze Stevie Award for Support Team of the Year! Competing against some of the best software companies in the country, Tallie is honored to have placed in this category. We sent two members of our team to the Chicago awards ceremony to accept the award, and both returned with incredible stories to share.
Lucy Lei, Tallie’s Product Expert Manager, reflects on their trip. “It was an honor to have been nominated for a Stevie award, and to win one feels amazing. Being in the same room as a large and incredible group of people who are working towards the same ideals, you get an overwhelming sense of pride both in your work and in your team. It’s too bad that the entire Product Expert team couldn’t fly out there to bask in the spotlight of recognition, but I know we are two cogs in the well-oiled machine that is our team and we accept the award of all their behalves. We’re proud of what we do and excited to add this award to our ever-growing trophy case.” Transforming our support team into a product expert team has made a crucial difference in the advancement of our company and we are ecstatic that Stevie has acknowledged that growth.
Sitting next to our friends at Accountingdepartment.com, this event was a great chance for Tallie to deepen our connections with like-minded companies in the accounting industry. With this recognition from the Stevie Awards, Tallie is now better able to reach out to the community and spread our mission to others.
Learn about how we reinvented our SaaS customer service through product expertise.
Tallie is thrilled to announce that we’ve been named a Stevie Awards Finalist for Support Team of the Year 2014! Over 3300 nominations from a wide gamut of businesses and industries applied, and Finalists were chosen by more than 150 business professionals. Considering the esteemed panel of judges that evaluated Tallie’s story, we are honored to be named a Finalist for such an award. To say our thanks, we’d like to share with our readers a few facts about the Stevie Awards and their history.
Meet Stevie: 5 Random Facts about the Stevie Awards
- Businesses and individuals from over 60 countries have received Gold Stevie Awards since 2002.
- “Stevie” is shortened from Stephen, which means “crowned” in Greek.
- The hand-cast “Grand Stevie” (overall winner) is approximately 16 inches tall, and finished in 24-karat gold.
- Stevie holds a crystal pyramid, which is meant to embody the hierarchy of human needs. This symbolizes the philosophy that if basic needs are met, human beings seek the esteem of their peers.
- To earn the status of Finalist in the Stevie Awards, nominated organizations must receive high scores throughout 5+ weeks of preliminary judging.
When Stevie Met Tallie:
Tallie was nominated for Support Team of the Year in the category of Computer Services & Computer Software. We shared our story of reinventing SaaS customer service through product expertise, and referenced a Desk.com case study on the proven success of our team.
After adopting an innovative SaaS customer service approach, we transformed our Support Team into a Product Expert Team. This transition proved critical to the growth of our company and product experience as a whole. Together, our Product Expert Team attracts new clientele and directly influences Tallie’s future. Most importantly, this development has ignited passion and drive within each team member which fosters an immeasurable impact on the spirit and character of our team morale.
We are excited to have been named a Finalist in the 2014 Stevie Awards, and anxiously await the announcement of Gold, Silver, and Bronze category winners at their Chicago awards banquet in June!