New Tier-Based Pricing Takes Effect August 1st, 2019: Making Our Pricing As Straightforward As Our Product

Hello! 

In case we haven’t met, my name is Claire Milligan and I serve as the General Manager of Tallie and Co-Chief Product Officer for the Certify/Chrome River family of brands. I started at the company in 2012, prior to the public launch of Tallie, and was part of the team that conceived of our active user pricing model “way back when.” Since then, we’ve learned a lot and it’s time for our pricing model to catch up. Today, we introduced a new tier-based pricing model for new customers and I’d like to take a moment to explain how and why we arrived at this new structure.

The new pricing model includes three tiers of functionality, based on integration: Basic Accounting, Cash Control and Cloud ERP. Each tier comes with a set number of included users for a base price. For every active user over the included number in any given month, a customer is charged an overage in arrears. We will continue to calculate active usage in the exact same way as before, registering a user as active once an expense has been created in their account. The full pricing breakout is presented below:

Pricing Model Confusion

At Tallie, our mantra is to make our product seamless and easy-to-use for all users, but it seems our pricing structure didn’t live up to this brand promise. Our previous model of having a $50 minimum that would be removed once an active usage rate exceeded $50 was cumbersome to explain. In speaking to clients and investors, I resorted to miming a graph with one arm as a minimum and the other arm showing increasing active usage eclipsing that minimum. When you find yourself using interpretive dance, it’s a clear indicator that you have missed the mark. Plus, you should see the crazy logic that has gone into generating a Tallie invoice. We pre-bill a minimum, then refund it, or just hold on to it, all depending on how many users were active in the month and whether there was a proration involved. Not seamless. Not easy-to-understand. 

First, Analyze Impact

Knowing we wanted to simplify our pricing, we underwent extensive modeling against our current database of customers to determine how to best align price points with current scales of customers using a variety of combinations of feature sets. We were on a mission to simplify, not to ratchet up prices. We wanted to make sure there wouldn’t be a significant difference in invoice amount for a customer who bought our service a month ago as if they had bought our service today. Because the new pricing model is different, the price point for an equivalent customer is rarely identical, however. This is why we have not automatically shifted any customers to our new pricing model and have no plans to do so in the future.

Unpredictable Costs

We built Tallie to be an excellent solution for businesses that prefer a streamlined, simple workflow that does not require accounting expertise for effective, scalable use. As a result, our customers tend to be on the smaller end of size, having tens or hundreds of employees, rather than thousands. However, with only a $50 minimum, any business with greater than 5 employees did not have a way to predict the cost of using Tallie from month to month, a variation that swings more wildly as companies become larger. In fact, we noticed a trend of customers asking us for a higher monthly minimum in order to lock in a predictable invoice amount. We needed a model that would allow a client to expect a flat recurring monthly charge that might vary only occasionally with seasonality or company growth.

Value-Added Integrations

In our family of brands, Tallie is the product known for plug-and-play accounting integrations, which feature Activity-Based Sync (did you see the news that we just added NetSuite to our list!?). Our Bill.com integration can support a ‘triangle sync’ configuration that keeps QuickBooks records and Bill.com records always in sync and empowers a dynamic export configuration to both systems. Our Sage Intacct integration natively supports both shared multi-entity and distributed multi-entity environments, allowing easy attribution of expenses across entities and currencies. Our NetSuite integration is well on its way to parity with the Sage Intacct integration. We believe there is an inherent value to these integrations above and beyond our standard offerings for Xero, QuickBooks Online and QuickBooks Desktop. Additionally, the need for these higher-end integrations tends to grow with the size of customer, so the model mapped very well for our customer base.

For those of you who are already customers of Tallie, you’re welcome to opt in to the new pricing model at any time after August 1, 2019. Simply visit the Billing area of your account, within the Settings pages, to view options and convert your account. Or, stick with your current model if you prefer!

For any prospects evaluating Tallie for your own use, feel free to create a Free Trial and select the pricing plan that makes the most sense for your business when you are ready to buy (some lower-level plans may not be available, depending on the integration functionality you have activated in your trial). If your business is at an even larger scale than our current tiers, a sales expert will be happy to negotiate a custom flat rate and active user overage pricing that makes sense for you. Please keep in mind our changes will go into effect August 1, 2019.

Thank you all for many happy years together and, together with our team here at Tallie, I look forward to bringing you more simplified, innovative approaches to integrated expense software in the coming years.

Thanks,
Claire Milligan
General Manager, Tallie
Co-Chief Product Officer, Certify/Chrome River

Tallie How-To: Cash Advance Workflow & Expense Reports in QuickBooks Desktop

Automating your expense reports with Tallie is easy. Our bi-directional integration with QuickBooks Desktop forms an intuitive and customizable expense management solution. If you are a QuickBooks Desktop user who wants to create cash advances for your employees, here is the recommended workflow. This article will cover:

  1. How to create a cash advance account in QuickBooks Desktop.
  2. How to create and pay the cash advance.
  3. How to create the credit.
  4. How to apply the credit to the expense report.

1. To create a cash advance account in QuickBooks Desktop:

Open the Lists menu and click Chart of Accounts.

Click the Account button in the lower left corner, then click New.

Tallie-expense-reports-quickbooks-desktop-cash-advance-1

Select Other Account Types, then choose Other Current Assets, then click Continue.

Tallie-expense-reports-quickbooks-desktop-cash-advance-2

Complete the details for your account (name and description.) We recommend naming it “Employee Cash Advance.”

Click Save.

2. To create and pay the cash advance:

Click on Enter Bills under the Vendors drop-down menu.

Tallie-expense-reports-quickbooks-desktop-3

 

Input the amount you want to pay your employee, then map it to the Employee Cash Advances account.

Click Save and close.

Next, click on Pay Bills under the Vendors drop-down menu.

Check the box next to your newly created bill, then click the Pay Selected Bills button to cut the check.

3. To create the credit:

Click Enter Bills under the the Vendors menu, then select the Credit button.

Tallie-expense-reports-credit-quickbooks-desktop-cash-advance-4

Enter the amount of the cash advance, and assign it to the employee. Be sure to map it to your Employee Cash Advances account once again.

Click Save and close.

Check Your Work:  Click Lists and then Chart of Accounts.

Make sure that the Bill and Vendor Credit are both present and that the Employee Cash Advances Account has a zero balance.

Tallie-expense-reports-quickbooks-desktop-cash-advance-5

4. To apply the credit to Tallie’s exported bill:

After your employee spends the advance, they will submit their expense report in Tallie. Approve the report to export it to QuickBooks Desktop.

Open QuickBooks Desktop and click the Pay Bills icon on your Home.

Find your employee’s expenses beside their available credit.
• If your employee spent more than the total cash advance, the excess will be paid with the bill.
• If your employee spent less than the total cash advance, the remaining credits can be kept to use later.

NOTE: You may also ask the employee to pay back the difference right away. In some states, terminated employees are not legally obligated to repay any advances or loans to their ex-employers.

Check the box next to the bill, then click Set Credits.

Check the box next to the credit, then click Done.

Tallie-expense-reports-quickbooks-desktop-cash-advance-6

Now that the credit is applied, click Pay Selected Bills. The bill should now be marked as paid.

Tallie-expense-reports-quickbooks-desktop-cash-advance-7

Want to take advantage of our integration with QuickBooks Desktop? Automate your expense reports with Tallie FREE for 14 days – no credit card or commitment required. Care for a walkthrough by a trained expert first? You can schedule a free Tallie product demo with one of our experts.

Five Reasons to Make the Switch to QuickBooks Online for Expense Management and More

We get it, change is hard. If you’re accustomed to the desktop version of QuickBooks, you may be hesitant to give QuickBooks Online a shot. Fortunately, Tallie offers a complete, easy migration path to make your move as quick and as painless as the push of a button.

But if you’re still on the fence, here are the top five reasons to switch from the desktop QuickBooks to QuickBooks Online!

Tallie-Quickbooks-online-Integration-expense-management

5. Access anywhere, any time, from any device!

Need to enter some data from home? Stuck in an airport, and don’t have your work computer handy? QuickBooks Online provides access to all of your books from just about anywhere, even via your tablet and smartphone. While it’s true that QuickBooks desktop also offers remote access, it’s limited to only one user at a time—QuickBooks Online provides this service for up to 25 simultaneous users, so there’s plenty of room for everybody!

4. Automatic backups through the cloud.

Uh oh. Did you forget to transfer your latest save to your external hard drive? Has your external hard drive just exploded? Well, QuickBooks Online will automatically back up your files at regularly scheduled intervals, storing them safely in the cloud. Not only is your data safe from those dreaded, poorly-timed hardware malfunctions, it’s also protected by two secure firewalls. And don’t forget that Tallie is the only expense management option that uses true bi-directional integration to automatically transfer all of that data to QuickBooks Online. Any and all of the changes you make via Tallie or QBO are instantly updated and shared between the two.

3. Support is included.

Everybody needs a little help at some point—and we all know that it seems like things only start to go wrong once the product’s free support period has ended. While owning the desktop version of QuickBooks will entitle you to some free support, you’ll eventually need to purchase a Care Plan if you want that service to continue for the entire lifetime of the product. Fortunately, support is unlimited with QuickBooks Online, and its provided at no additional cost.

2. You’ll always get the latest upgrades.

The great thing about an online service is that you can always count on receiving every update, fix, and improvement as soon as they’re implemented. In the meantime, if you want to grab the latest version of your QuickBooks desktop software, you’re going to have to pay for it. QuickBooks Online upgrades are always included, and are usually released two to three times a year.

1. More flexibility and customization.

Every accountant has a different system, and it can be frustrating when your expense report software doesn’t jive with your own customized setup. QuickBooks Online offers more options for customization and increased specificity, such as class AND location tracking, multiple AR and AP lines in journal entries, and better functionality for firms with multiple offices.

But don’t forget, if you’re not ready to make the switch from the desktop QuickBooks to QuickBooks Online, Tallie will still support you. In fact, Tallie Connect is designed to bridge your offline expense report software with our online service, regardless of which version you use. This means that no matter what your preferred system, Tallie’s easy-to-use and highly customizable service can provide the best, most seamless experience possible. Some things never change!

QuickBooks Online & Beyond: What It Means to Have True Bi-Directional Integration for Expense Management

After 5 years in the industry, I’m always happy to talk shop with anyone ranging from prospective clients to personal friends. Once we start talking about back office processes, I can generally make some suggestions – including recommending Tallie for expense management. It’s easy to set up, backed by a knowledgeable Product Expert Team, and built by people who know what accountants need. Add on top of this seamless, bi-directional integration to your accounting system, and the solution becomes powerfully clear. Here’s why:

Integrate with Tallie and Customize Your Setup

With your Tallie account synchronized with QuickBooks Desktop or QuickBooks Online, Tallie lets you reimburse your employees and vendors as you need to. Want to bring over checks to reimburse your employees? Done. Need employees mapped to vendors to bring over bills instead of checks? Done and Done.

Are your expenses generally billable? Great! Tallie can map expense categories to service items instead of directly to expense accounts. Now, they’ll look better on invoices and you’ll be able to better track the revenue. Here’s how!

Tallie can also limit class and project selection per person and make these selections optional or mandatory.

Additionally, Tallie enables you to manage your corporate credit card workflow and export these charges as either Credit Card charges in QuickBooks Desktop or Expenses paid by the Credit Card in QuickBooks Online.

Trusted, True Bi-Directional Integration

Not all integration is truly ‘bi-directional.’ Tallie keeps all your information in constant communication with each other. Need to add a class quickly? Add it in Tallie and within seconds it’ll appear in your QuickBooks Desktop or QuickBooks Online. Inactivating or adding projects in QuickBooks? That’s not a problem, Tallie will follow suit.

The idea behind true Bi-Directional Integration is this: When you add, remove or make a change in one system, it’s reflected in both Tallie and your accounting system.

Tallie-expense- management-Quickbooks-online-Integration.jpg

Approval Flows and Policy Control

Tallie handles complex approval routing. Both sequential routing and monetary approval routing are covered and can be set up dozens of different ways to accommodate your company’s complex needs. Or not so complex – if you only need one or two approvers, we’ve got you covered. Here’s how to set this up.

Policies can be utilized to limit expense categories per user or user’s group, require receipts per expense category or amount and ensure that the individuals your user dined with are listed as attendees on the expense itself.

I always invite anyone interested in Tallie to sign up for a personal product demo with one of our trained experts. If you’d prefer to see Tallie in action for yourself, you can always try Tallie free for 14 days. If you have any questions about Tallie, our integrations, features, or anything else, please don’t hesitate to give us a call at 800-592-5144.