New Tier-Based Pricing Takes Effect August 1st, 2019: Making Our Pricing As Straightforward As Our Product

Hello! 

In case we haven’t met, my name is Claire Milligan and I serve as the General Manager of Tallie and Co-Chief Product Officer for the Certify/Chrome River family of brands. I started at the company in 2012, prior to the public launch of Tallie, and was part of the team that conceived of our active user pricing model “way back when.” Since then, we’ve learned a lot and it’s time for our pricing model to catch up. Today, we introduced a new tier-based pricing model for new customers and I’d like to take a moment to explain how and why we arrived at this new structure.

The new pricing model includes three tiers of functionality, based on integration: Basic Accounting, Cash Control and Cloud ERP. Each tier comes with a set number of included users for a base price. For every active user over the included number in any given month, a customer is charged an overage in arrears. We will continue to calculate active usage in the exact same way as before, registering a user as active once an expense has been created in their account. The full pricing breakout is presented below:

Pricing Model Confusion

At Tallie, our mantra is to make our product seamless and easy-to-use for all users, but it seems our pricing structure didn’t live up to this brand promise. Our previous model of having a $50 minimum that would be removed once an active usage rate exceeded $50 was cumbersome to explain. In speaking to clients and investors, I resorted to miming a graph with one arm as a minimum and the other arm showing increasing active usage eclipsing that minimum. When you find yourself using interpretive dance, it’s a clear indicator that you have missed the mark. Plus, you should see the crazy logic that has gone into generating a Tallie invoice. We pre-bill a minimum, then refund it, or just hold on to it, all depending on how many users were active in the month and whether there was a proration involved. Not seamless. Not easy-to-understand. 

First, Analyze Impact

Knowing we wanted to simplify our pricing, we underwent extensive modeling against our current database of customers to determine how to best align price points with current scales of customers using a variety of combinations of feature sets. We were on a mission to simplify, not to ratchet up prices. We wanted to make sure there wouldn’t be a significant difference in invoice amount for a customer who bought our service a month ago as if they had bought our service today. Because the new pricing model is different, the price point for an equivalent customer is rarely identical, however. This is why we have not automatically shifted any customers to our new pricing model and have no plans to do so in the future.

Unpredictable Costs

We built Tallie to be an excellent solution for businesses that prefer a streamlined, simple workflow that does not require accounting expertise for effective, scalable use. As a result, our customers tend to be on the smaller end of size, having tens or hundreds of employees, rather than thousands. However, with only a $50 minimum, any business with greater than 5 employees did not have a way to predict the cost of using Tallie from month to month, a variation that swings more wildly as companies become larger. In fact, we noticed a trend of customers asking us for a higher monthly minimum in order to lock in a predictable invoice amount. We needed a model that would allow a client to expect a flat recurring monthly charge that might vary only occasionally with seasonality or company growth.

Value-Added Integrations

In our family of brands, Tallie is the product known for plug-and-play accounting integrations, which feature Activity-Based Sync (did you see the news that we just added NetSuite to our list!?). Our Bill.com integration can support a ‘triangle sync’ configuration that keeps QuickBooks records and Bill.com records always in sync and empowers a dynamic export configuration to both systems. Our Sage Intacct integration natively supports both shared multi-entity and distributed multi-entity environments, allowing easy attribution of expenses across entities and currencies. Our NetSuite integration is well on its way to parity with the Sage Intacct integration. We believe there is an inherent value to these integrations above and beyond our standard offerings for Xero, QuickBooks Online and QuickBooks Desktop. Additionally, the need for these higher-end integrations tends to grow with the size of customer, so the model mapped very well for our customer base.

For those of you who are already customers of Tallie, you’re welcome to opt in to the new pricing model at any time after August 1, 2019. Simply visit the Billing area of your account, within the Settings pages, to view options and convert your account. Or, stick with your current model if you prefer!

For any prospects evaluating Tallie for your own use, feel free to create a Free Trial and select the pricing plan that makes the most sense for your business when you are ready to buy (some lower-level plans may not be available, depending on the integration functionality you have activated in your trial). If your business is at an even larger scale than our current tiers, a sales expert will be happy to negotiate a custom flat rate and active user overage pricing that makes sense for you. Please keep in mind our changes will go into effect August 1, 2019.

Thank you all for many happy years together and, together with our team here at Tallie, I look forward to bringing you more simplified, innovative approaches to integrated expense software in the coming years.

Thanks,
Claire Milligan
General Manager, Tallie
Co-Chief Product Officer, Certify/Chrome River

3 Expense Management Trends You Need to Know

Expense Management Trends Report 2018

You may be surprised to learn that 49 percent of companies still rely on a manual expense management process. This data point comes from the recently-released 2018 Expense Management Trends Report by Certify, Inc.

Since 2013, the Expense Management Trends Report has helped organizations of all sizes stay informed of industry trends and best practices from their peers across North America. Tallie is part of the Certify, Inc. Family of Brands—and this year’s report offers valuable insights into the industry.

1. Manual methods are sticking around
Enterprise companies are leading the way in adopting technology according to the report, with 39 percent of companies surveyed using a web-based expense solution, and 32 percent relying on an ERP or accounting package for expense management. These companies are seeing the value in automating timely manual processes—letting their employees focus on other value-added activities.

Surprisingly, 11 percent of enterprise companies surveyed are still using a manual process. (A manual process is defined here as any process that uses Excel spreadsheets, pen and paper, homegrown systems, or any combination thereof.) At a company of this size, the risk and lack of spend visibility would likely make a CFO’s head spin. And without having visibility into expenses, the finance team is left in the dark when strategizing for the years ahead, or negotiating better contracts with vendors today.

2. The biggest pains stay consistent
Expense management pains haven’t evolved much since Certify launched the survey in 2013. For the 2018 report, Certify collected and analyzed responses from 546 CFOs, controllers, and other finance professionals outside its customer base to offer a snapshot of the industry, and where it may be headed. With technology becoming so engrained in our lives, some readers may find it shocking that so many moments of struggle persist in the world of finance.

The biggest pain points for finance teams were losing receipts or submitting reports without a receipt, tying employees failing to submit reports on time cited by 50 percent of respondents. It’s easy to see why finance teams would be frustrated with a minor task holding up reimbursements and accurate reporting—yet this pain persists.

Time spent reconciling, reviewing, and approving reports was the second biggest pain, cited by 31 percent of respondents. With the average number of expense reports being 25-50 percent of the full-time employee workforce, manually reviewing and approving expense reports is a business activity that needs a streamlined process.

Another long-standing pressure on finance teams were errors on expense reports, with 30 percent of respondents citing this ongoing issue. Considering that employees should be submitting completed reports on-time and within policy, finance teams certainly want to spend less time “expense policing” and more time on strategy.

3. The leading pressures and top areas for improvement
Top organizational pressures on finance teams have stayed consistent with previous years. The top pressure driving organizations to improve T&E management was the need to reduce expense reporting costs cited by 27 percent of respondents. Improving the expense management process was cited by 34 percent of respondents as the most critical to improve in 2018.

Poor visibility into travel and expenses was the second biggest pressure (26 percent) driving change with finance teams across North America. Without finance teams having complete visibility into T&E spend, they can’t make informed strategic decisions that will help move the organization towards their goals. With the right integrations, an automated expense solution can provide nearly real-time expense data finance teams can budget against with confidence.

Travel booking was the third biggest area for improvement in 2018. Interestingly, according to the 2018 survey, 90 percent of companies had a travel policy in place, but only two percent of companies used technology to enforce policy—putting the company at a huge risk for overspending with manual policy checks or employee enforcement.

Having business travelers booking itineraries with any number of online services leaves a company at risk for overspending. With a travel book solution that is friendly for employees, travel managers, and everyone in between, you can provide a foundation for self-service bookings that fit within company policy and budget.

Did any of the struggles or organizational pressures sound familiar to you? How often does your team run up against some of the inefficiencies we mentioned above? If you want to make sure your team stays ahead of the pack, be sure to download our complimentary report and stay current with the T&E trends driving the industry.

How Corporate Consolidation Could Affect Business Travel

Over the past 10 years, the U.S. has witnessed a colossal consolidation of American airline companies. Nine major U.S. airlines have consolidated to a mere four. American, Delta, Southwest and United remain as the heavy hitters, controlling 80 percent of the U.S. market. The remainder of the market is made up of smaller carriers, each representing their specific niche and embracing unique strategies to target their customers. 

As airlines go through mergers, acquisitions and swallow each other up whole, consumers are often left wondering how these changes will affect their future travel plans. Unfortunately, with fewer competitors to price match, the remaining airline companies have the power to increase fares and drop unprofitable routes. For employers and business travelers, corporate consolidation could have a silver lining.

By absorbing smaller airline companies that previously dominated regional airports, the big four can add new non-stop routes to their lineup. This allows airlines to open up new destinations, reduce connecting flights and eliminate ever-dreaded layovers. Both United and American Airlines opened up ten new domestic non-stop flight routes just this year. While Southwest plans to add five additional non-stop routes to service the Midwest beginning in October of 2018. Additional non-stop flight availability saves time and produces happy road warriors. Employees report a more positive experience when they’re able to travel to their destination in one leg. Sending in happy employees can raise productivity levels and lead to a more successful business trip altogether.

Non-stop flights are also better for the environment. Takeoff and landing contributes to fifty percent of carbon emissions emitted during flight travel. Taking a non-stop route instead of a connecting flight can cut a traveler’s carbon flight-footprint in half. While employers may fear an increasing spike in price fares from airlines, the overall market price alteration is closer to 1 percent.

Marginal price changes and additional non-stop routes make it easy for employers to see the bright side of business travel.

 

To see how an advanced expense reporting solution could benefit your traveling employees, request a demo of Tallie.

 

 

 

Tallie 12.7 Expense Report Software Release Notes

Our focus in the past two months has been to add an alternative authentication method and improve performance in various product areas. We’ve also been laying the groundwork for a new accounting system integration, which will be unveiled this Summer. Until then, read on to learn more about our new features!

Make sign-in to Tallie easier with SAML2.0 Authentication

Companies nowadays adopt a wide array of SaaS web apps to handle all kinds of operations that are essential to businesses. With the convenience of web-based applications comes with unique credentials, which could become a barrier to entry when users lose track of one of the dozen passwords they have to memorize. This is why companies have implemented SAML2.0 as a centralized portal that lets users access multiple external applications using their credentials from the Active Directory.

Our SAML2.0 authentication is Service Provider initiated. In order to leverage this, you must have a 3rd party Identity Provider (IdP) such as OneLogin. Already have that? Contact our Support Team with your SAML2 provider URL and Entity ID to get started!

Various Performance Improvements

We understand how any issue could be disruptive to your day-to-day processes, which is why we continuously explore new technologies and make necessary enhancements to make our product more reliable. In this release, we got to the bottom of some symptoms our users were experiencing, and made adjustments to alleviate or resolve them. These include expense items taking longer than 10 seconds to save on the Purchases page, certain approvers’ inability to view their Approved expenses, and automated syncs for QuickBooks Online not occurring.

Other Enhancements & Bug Fixes

  • Introduced cascading grid on Credit Cards page This results in better space utilization and supports wide monitors by displaying up to five credit card profiles horizontally.

Tallie Expense Report Software - Credit Cards page

  • Removed deprecated credit card connections
  • Fixed the issue where editing expense dates on the Approval page wasn’t permitted
  • Fixed the CSV template builder issue where placeholder text wouldn’t clear

 

We love to hear from you — even if it’s just to say hi. Let us know how these updates to our expense report software help your team. Reach out to our Product Expert team at support@usetallie.com or by calling 888-874-1118 Ext 2.

Essential Expense Features for Nonprofit Organizations

In the nonprofit world, every dollar counts. Many local and global nonprofit groups struggle to organize expenses. Expense report software can serve as a vital tool to save nonprofit organizations valuable time and money while providing full clarity of their operational spending. We’ve rounded up six essential features that provide nonprofit groups with the necessary elements to optimize their outreach. 

Mobility

Expense report software equipped with mobile capabilities, such as a smartphone app, gives organization employees and volunteers the flexibility to submit expenses in the field and on the go, anywhere in the world. This accessibility increases user compliance and helps organizations reduce operating costs.

Multi-currency

Currency conversion is as a crucial tool for global nonprofit groups. Programs that encompass a spectrum of global currencies take the burden of currency conversion off of the user. This allows volunteers to quickly capture accurate expenses, no matter where they are in the world.

Mileage Tracking

Mileage tracking allows volunteers to track their movement at the touch of a button. Standard IRS reimbursement rates can be applied to record an accurate reimbursement amount in half the time. 

Seamless Integration

Volunteers often pay out of pocket for the bulk of their expenses. As a result, the reimbursement process is vital to the longevity of an operation. Direct accounting software integration allows administrators to approve and export data instantaneously, ensuring nothing slows down your team. 

Accessible Analytics

Nonprofits are annually rated on how they spend their funding. Organizational expenses are broken into three categories:

  • Program Expenses: Expenses that are necessary to complete a nonprofit’s task at hand (for example, pencils and papers needed for a classroom).
  • Administrative Expenses: Expenses related to managing the nonprofit (for example, accounting and legal fees).
  • Fundraising Expenses: Any expenses that contribute to fundraising.

Nonprofit groups receive a higher rating if they put more of their budget towards Program Expenses. Expense report software with built-in reporting facilitates a simple way for organizations to audit their spending behavior in each category.

Activity-Based Pricing

Every dollar of funding counts. Software with activity-based pricing allows nonprofit groups with seasonal volunteers to save immense time and money. With activity-based pricing, organizations are only charged for users who submit expenses on a monthly basis. This relieves organizations from having to regulate active and dormant volunteers.

To see how an advanced expense reporting solution could benefit your organization, request a demo of Tallie.

Tallie Employee Spotlight: Vita, Implementations Manager

When Vita Guido walked through the Tallie doors in September of 2014, the team knew they had struck gold. Over the past three years Vita has served as an invaluable asset to the organization, bringing immense product knowledge, contagious positivity, and an uncanny sense of humor to the office every day. We sat down with Vita to learn more about our favorite implementations team manager.

What do you do here at Tallie?

I manage a team of three fabulous implementation specialists. We on-board new Tallie and SpringAhead clients. I oversee the process and make sure we get our clients excited, prepared, and ramped up!

Who is Gizmo?

He’s the Tallie MVP, unofficial mascot, and employee of the year. He’s also my cat.

What is your favorite part of working for Tallie?

The people! I really enjoy working with our Tallie peeps. We are hardworking but have plenty of fun in the office. I also like the flexibility of working with other teams; you’re never tied to your own department. If you’re interested in dev work, for example, you can participate cross-functionally with the engineering team. Now that we’re a family of brands, we can also branch out to our sibling softwares, Certify and Nexonia!

What makes Tallie different from other companies?

I really enjoy that every day is different. There is always something new to learn. We are exposed to so many softwares that we become masters of not just our own product but all of our partner integrations too. Giving us expertise and insight into all of these products allows us to help our clients above and beyond.

First screen name?

VitaBee4ever and it still is.

How many countries have you been to?

Nine and counting! Mexico, Cuba, Iceland, Canada, Japan, and Italy to name a few.

Which one was your favorite?

Japan. It was so different from anywhere I’ve ever been. I also loved France for how romantic it was. The southern coast of France is so beautiful.

We heard you did quite a bit of karaoke in Japan. Do you have a favorite song?

Life on Mars by David Bowie. Because if you’re not a very good singer you still sound like a pro. Least favorite: Pork and Beans by Weezer (don’t ask).

Where do you want to travel next?

Back to Mexico! My family is from there, and I want to experience it as an adult. A pilgrimage to the motherland, if you will. Chile and Argentina are also on my list.

Favorite Bay Area restaurant?

A16 in Rockridge and The Hideout in Lafayette.

What is an Instagram account people should be following?

Poorly drawn lines and Ketnipz.

What is your advice for women interested in pursuing a career in tech?

Go for it. I believe women should absolutely pursue careers in tech. There is a stigma that tech has a bro culture, but I wholeheartedly believe there’s an equal space for women. Women should shouldn’t be afraid to dive into more technical roles and fundamentals like SQL. I think Tallie has done a great job of giving those opportunities to women. A lot of our employees started in support and have been able to move into more technical roles.

What is one question you wish you were asked in an interview?

How would you explain email to your grandma?

 

 

 

Ready to say “goodbye” to manual data entry and “hello” to seamless, deep integrations with your favorite accounting systems? Use Tallie’s powerful expense management software FREE for 14 days – no credit card or commitment required. Give it a try by signing up today. Care for a walkthrough by a trained expert first? Contact us to schedule your free Tallie product demo now.

Tallie 12.6 Expense Tracking Software Release Notes

For our first release of 2018, the Tallie team is excited to introduce a variety of features that will kickstart your year of expense reporting. We analyzed the frequently requested improvements to our software and delivered the ones that will benefit the most of you. Take a look — we hope you enjoy!

New Receipt Controls: Ability to Zoom in and Download Original Files

In our most recent mobile app release, we introduced the ability to zoom in on receipts so you can review them in closer detail. This functionality is now supported in Tallie web as well. Simply hover over a receipt and click anywhere to activate the zoom feature. The “Original” link in the upper-right corner of the receipt window will allow you to download the file in its original size. These new functions are available for receipts in all stages of Tallie.

Tallie Expense Report Software - Receipt Zoom

New receipt controls available: Zoom function and download original file 

 

Statement Upload Now Supports Credit Card Subaccounts

We understand that credit card transaction management is mission-critical for your expense report software. We’ve further improved our statement upload feature to add subaccounts support. Rather than requesting the bank to provide you with individual files for each subaccount, you can now upload a single file that contains several subaccounts to Tallie. Our transaction file processor will detect the total number of subaccounts in the file, feed transactions to existing subaccounts and create new accounts for unrecognized card numbers. With this feature and our very own credit card integration, Bank Data Delivery, we will be able to provide unparalleled credit card transaction management for an even larger portfolio of financial institutions across different sizes.

Tallie Expense Report Software - Subaccount Transaction Upload

Tallie detects new subaccounts in transaction files and automatically creates them, with transactions properly attributed to their corresponding accounts.

Tallie Expense Report Software - Subaccount Profiles

All of the credit card controls, including auto-import and subaccount deletion, are available for each subaccount created by statement upload.

Product Enhancements & Bug Fixes

  • Improved Intacct SmartEvents processing speed
  • Added the ability to export expense reports to Intacct using the user default currency
  • Added a setting that will lock down corporate card transaction dates. Contact Tallie Product Experts to enable this
  • Added a new field in CSV export template: Employee Vendor code
  • Fixed the issue where deleted expenses reports remained in mobile apps
  • Fixed the usage details table in Billing
  • Fixed the issue where expense totals did not reflect the correct reimbursement limit in the Spreadsheet view

We look forward to hearing how these upgrades have made managing your expense reports even easier. If you have any questions or comments, feel free to reach out to our Product Expert team at support@usetallie.com or by calling 888-874-1118 Ext 2.

6 Ways to Stay on Top of your Expenses with Tallie

We’ve all been there, hustling through a business trip, meeting clients, crushing projects, kicking tail, until suddenly your trip is over and your expense report is blank. You rack your brain, retrace your steps, and pray that you left a paper trail. All in an effort to piece together your purchases. We get it, entering expenses can be tedious and time-consuming, especially if you’re using an archaic paper process. Good news: there’s an easier way.

Enter expenses on the fly.

With the Tallie mobile app, you have the flexibility to capture receipts anywhere you take your phone. Any free moment is an opportunity. As soon as you’re handed a receipt, swipe open the app and snap a photo.

Record it as it happens. 

Feel free to open and edit your expense report as many times as needed. You can enter your expenses as the day unfolds, little by little. The easy-to-use interface allows you to plug in expenses in half the time so you can get back to the grind.

Preload it.

Let Tallie take manual data entry off your plate. Code your project, location, class, and department ahead of time for your convenience. Once you’re ready to enter an expense, the bulk of the details will already be coded for you.

Connect your card.

Connect your corporate credit card and let Tallie automatically pull your credit card charges onto an expense report.

Send in your mail. 

Easily pull in any email receipts by forwarding your receipts to  receipts@tallie.com. Whether the receipt is a PDF or in the body of the email, Tallie will capture it.

Erase your mistakes.

Submit an expense report that’s missing something? Call it back with the “unsubmit” button, make your changes, and send it back to your approver at the touch of a button.

Tallie 12.4 Time & Expense Tracking Software Release Notes

The main focus of this release was continuing improvements to reduce user friction and fixing bugs in both time and expense products. Read on for more details!

New CSV Export Fields

We’ve introduced three new CSV Export fields to Tallie, including User Class Default, User Location Default, and User Department Default. These new fields will populate the CSV file with the default class, department or location mapped on the user profile instead of those mapped on the expense.

New fields in the template builder.

 

User default mappings.

Additional Enhancements & Fixes

  • New Currencies: Belarusian Ruble (BYN) , Honduran Lempira (HNL), Cuban Convertible Peso (CUC)
  • When clicking Itemize in the middle of an expense create session, we’ll copy over any existing expense data to the first itemized line so it doesn’t get lost
  • Fixed the issue where the Tallie Time project list doesn’t load past a certain point
  • Fixed the issue where Tallie Time projects were available to users who were not assigned to them
  • Fixed the Semi-monthly pay cycle issue, to ensure it does not skip a week
  • Fixed the issue where Tallie was unable to export vendor credits with class to QBO-connected Bill.com
  • Fixed the issue where approvers, permissions, and bill & pay rates do not save upon creating a new user manually
  • Fixed the issue where the Remind Approver button is disabled if the report contains itemized expenses
  • Fixed Mass Update issues, including the internal server error that comes up when removing Location, Department, and/or Manager from people and the Select All option

 

We look forward to hearing how these upgrades have made managing your time and expenses even easier. If you have any questions or comments, feel free to reach out to our Product Expert team at support@usetallie.com or by calling 888-874-1118 Ext 2.

Expense Solution Software – November Webinar Schedule

Throughout the month of November, we will be conducting free weekly webinars on several subjects to make sure you get the most out of our expense solution software.

These webinars provide free training for employees, managers, and accountants alike. Lasting between 15 and 30 minutes, each webinar is filled with information ranging from product guidance to live Q&A with Tallie Product Experts.

Register for a free November webinar below!

TALLIE USER TRAINING

  1. Run through the creation of a Tallie expense reports.
  2. Share the tips and tricks to create your expense report in a few minutes.
  3. Answer any and every Tallie question you might possibly have.

Register:

Tuesday, November 7th, 8:30 – 9:00 AM PST

Tuesday, November 14th, 8:30 – 9:00 AM PST **SPECIAL: How To Use Tallie Android & iOS Apps**

Tuesday, November 21st, 8:30 – 9:00 AM PST

Tuesday, November 28th, 8:30 -9:00 AM PST

ADMINISTRATOR TRAINING

  1. Walk through how to create custom policies and approval levels within Tallie.
  2. Show how Tallie streamlines your expense reporting workflow with multi-point data export and real time integration.
  3. Answer any and every Tallie question you have.

Register:

Thursday, November 2nd, 8:30 -9:00 AM PST

Thursday, November 30th, 8:30 – 9:00 AM PST

CORPORATE CREDIT CARD TRAINING

  1. Walk through the corporate credit transaction management within Tallie.
  2. Show the three types of credit card connections in Tallie.
  3. Answer any and every Tallie question you have.

Register:

Thursday, November 9th, 8:30 – 9:00 AM PST

ACCOUNTANT TRAINING

  1. Run through a variety of expense tracking features that you may utilize in Tallie.
  2. Review customization and options of your account’s configuration.
  3. Show how Tallie streamlines your accounting workflow with 1-click multi-point export and real time integration.
  4. Answer any and every Tallie question you have.

Register:

Thursday, November 23rd, 8:30 – 9:00 AM PST – Cancelled due to the Thanksgiving Holiday

If you have any questions about Tallie’s expense solution software between now and your chosen training webinar, please don’t hesitate to contact our Product Expert Team directly at support@usetallie.com or 888-874-1118 Ext 2. We hope to see you there!