Tallie Employee Spotlight: Vita, Implementations Manager

When Vita Guido walked through the Tallie doors in September of 2014, the team knew they had struck gold. Over the past three years Vita has served as an invaluable asset to the organization, bringing immense product knowledge, contagious positivity, and an uncanny sense of humor to the office every day. We sat down with Vita to learn more about our favorite implementations team manager.

What do you do here at Tallie?

I manage a team of three fabulous implementation specialists. We on-board new Tallie and SpringAhead clients. I oversee the process and make sure we get our clients excited, prepared, and ramped up!

Who is Gizmo?

He’s the Tallie MVP, unofficial mascot, and employee of the year. He’s also my cat.

What is your favorite part of working for Tallie?

The people! I really enjoy working with our Tallie peeps. We are hardworking but have plenty of fun in the office. I also like the flexibility of working with other teams; you’re never tied to your own department. If you’re interested in dev work, for example, you can participate cross-functionally with the engineering team. Now that we’re a family of brands, we can also branch out to our sibling softwares, Certify and Nexonia!

What makes Tallie different from other companies?

I really enjoy that every day is different. There is always something new to learn. We are exposed to so many softwares that we become masters of not just our own product but all of our partner integrations too. Giving us expertise and insight into all of these products allows us to help our clients above and beyond.

First screen name?

VitaBee4ever and it still is.

How many countries have you been to?

Nine and counting! Mexico, Cuba, Iceland, Canada, Japan, and Italy to name a few.

Which one was your favorite?

Japan. It was so different from anywhere I’ve ever been. I also loved France for how romantic it was. The southern coast of France is so beautiful.

We heard you did quite a bit of karaoke in Japan. Do you have a favorite song?

Life on Mars by David Bowie. Because if you’re not a very good singer you still sound like a pro. Least favorite: Pork and Beans by Weezer (don’t ask).

Where do you want to travel next?

Back to Mexico! My family is from there, and I want to experience it as an adult. A pilgrimage to the motherland, if you will. Chile and Argentina are also on my list.

Favorite Bay Area restaurant?

A16 in Rockridge and The Hideout in Lafayette.

What is an Instagram account people should be following?

Poorly drawn lines and Ketnipz.

What is your advice for women interested in pursuing a career in tech?

Go for it. I believe women should absolutely pursue careers in tech. There is a stigma that tech has a bro culture, but I wholeheartedly believe there’s an equal space for women. Women should shouldn’t be afraid to dive into more technical roles and fundamentals like SQL. I think Tallie has done a great job of giving those opportunities to women. A lot of our employees started in support and have been able to move into more technical roles.

What is one question you wish you were asked in an interview?

How would you explain email to your grandma?

 

 

 

Ready to say “goodbye” to manual data entry and “hello” to seamless, deep integrations with your favorite accounting systems? Use Tallie’s powerful expense management software FREE for 14 days – no credit card or commitment required. Give it a try by signing up today. Care for a walkthrough by a trained expert first? Contact us to schedule your free Tallie product demo now.

Tallie 12.6 Expense Tracking Software Release Notes

For our first release of 2018, the Tallie team is excited to introduce a variety of features that will kickstart your year of expense reporting. We analyzed the frequently requested improvements to our software and delivered the ones that will benefit the most of you. Take a look — we hope you enjoy!

New Receipt Controls: Ability to Zoom in and Download Original Files

In our most recent mobile app release, we introduced the ability to zoom in on receipts so you can review them in closer detail. This functionality is now supported in Tallie web as well. Simply hover over a receipt and click anywhere to activate the zoom feature. The “Original” link in the upper-right corner of the receipt window will allow you to download the file in its original size. These new functions are available for receipts in all stages of Tallie.

Tallie Expense Report Software - Receipt Zoom

New receipt controls available: Zoom function and download original file 

 

Statement Upload Now Supports Credit Card Subaccounts

We understand that credit card transaction management is mission-critical for your expense report software. We’ve further improved our statement upload feature to add subaccounts support. Rather than requesting the bank to provide you with individual files for each subaccount, you can now upload a single file that contains several subaccounts to Tallie. Our transaction file processor will detect the total number of subaccounts in the file, feed transactions to existing subaccounts and create new accounts for unrecognized card numbers. With this feature and our very own credit card integration, Bank Data Delivery, we will be able to provide unparalleled credit card transaction management for an even larger portfolio of financial institutions across different sizes.

Tallie Expense Report Software - Subaccount Transaction Upload

Tallie detects new subaccounts in transaction files and automatically creates them, with transactions properly attributed to their corresponding accounts.

Tallie Expense Report Software - Subaccount Profiles

All of the credit card controls, including auto-import and subaccount deletion, are available for each subaccount created by statement upload.

Product Enhancements & Bug Fixes

  • Improved Intacct SmartEvents processing speed
  • Added the ability to export expense reports to Intacct using the user default currency
  • Added a setting that will lock down corporate card transaction dates. Contact Tallie Product Experts to enable this
  • Added a new field in CSV export template: Employee Vendor code
  • Fixed the issue where deleted expenses reports remained in mobile apps
  • Fixed the usage details table in Billing
  • Fixed the issue where expense totals did not reflect the correct reimbursement limit in the Spreadsheet view

We look forward to hearing how these upgrades have made managing your expense reports even easier. If you have any questions or comments, feel free to reach out to our Product Expert team at support@usetallie.com or by calling 888-874-1118 Ext 2.

6 Ways to Stay on Top of your Expenses with Tallie

We’ve all been there, hustling through a business trip, meeting clients, crushing projects, kicking tail, until suddenly your trip is over and your expense report is blank. You rack your brain, retrace your steps, and pray that you left a paper trail. All in an effort to piece together your purchases. We get it, entering expenses can be tedious and time-consuming, especially if you’re using an archaic paper process. Good news: there’s an easier way.

Enter expenses on the fly.

With the Tallie mobile app, you have the flexibility to capture receipts anywhere you take your phone. Any free moment is an opportunity. As soon as you’re handed a receipt, swipe open the app and snap a photo.

Record it as it happens. 

Feel free to open and edit your expense report as many times as needed. You can enter your expenses as the day unfolds, little by little. The easy-to-use interface allows you to plug in expenses in half the time so you can get back to the grind.

Preload it.

Let Tallie take manual data entry off your plate. Code your project, location, class, and department ahead of time for your convenience. Once you’re ready to enter an expense, the bulk of the details will already be coded for you.

Connect your card.

Connect your corporate credit card and let Tallie automatically pull your credit card charges onto an expense report.

Send in your mail. 

Easily pull in any email receipts by forwarding your receipts to  receipts@tallie.com. Whether the receipt is a PDF or in the body of the email, Tallie will capture it.

Erase your mistakes.

Submit an expense report that’s missing something? Call it back with the “unsubmit” button, make your changes, and send it back to your approver at the touch of a button.

Tallie 12.4 Time & Expense Tracking Software Release Notes

The main focus of this release was continuing improvements to reduce user friction and fixing bugs in both time and expense products. Read on for more details!

New CSV Export Fields

We’ve introduced three new CSV Export fields to Tallie, including User Class Default, User Location Default, and User Department Default. These new fields will populate the CSV file with the default class, department or location mapped on the user profile instead of those mapped on the expense.

New fields in the template builder.

 

User default mappings.

Additional Enhancements & Fixes

  • New Currencies: Belarusian Ruble (BYN) , Honduran Lempira (HNL), Cuban Convertible Peso (CUC)
  • When clicking Itemize in the middle of an expense create session, we’ll copy over any existing expense data to the first itemized line so it doesn’t get lost
  • Fixed the issue where the Tallie Time project list doesn’t load past a certain point
  • Fixed the issue where Tallie Time projects were available to users who were not assigned to them
  • Fixed the Semi-monthly pay cycle issue, to ensure it does not skip a week
  • Fixed the issue where Tallie was unable to export vendor credits with class to QBO-connected Bill.com
  • Fixed the issue where approvers, permissions, and bill & pay rates do not save upon creating a new user manually
  • Fixed the issue where the Remind Approver button is disabled if the report contains itemized expenses
  • Fixed Mass Update issues, including the internal server error that comes up when removing Location, Department, and/or Manager from people and the Select All option

 

We look forward to hearing how these upgrades have made managing your time and expenses even easier. If you have any questions or comments, feel free to reach out to our Product Expert team at support@usetallie.com or by calling 888-874-1118 Ext 2.

Tallie 12.3 Time & Expense Tracking Software Release Notes

The main focus for this release has been beginning our iterative improvements to reduce user friction and fixing bugs in both time and expense products. Read on for more details!

New Help Icon in the Upper-right Corner

We strive to make Tallie an intuitive, easy-to-use product, but occasionally there are certain features, best practices and frequent asked questions that require a little bit more of an explanation. Our knowledge base houses all of the above and more.

Tallie Time & Expense Tracking Software - Help

Access the knowledge base article for the page you’re viewing by clicking the Help icon.

To make these helpful resources more accessible, we added a Help icon in the upper-right corner of every Tallie page in addition to the existing Help link in the user menu. Clicking on either one will take you directly to the support article of the page you’re currently viewing.

Additional Enhancements & Fixes

  • New Currency: Kuwaiti Dinar (KWD)
  • Added support for time export to QuickBooks Online Essentials
  • Fixed emailed receipts remain in processing in multi-enterprise accounts
  • Fixed the issue where the option to assign Approve permission is unavailable in Mass Update
  • Fixed the erroneous, benign error “Sync could not be completed” during the initial syncs with QuickBooks Desktop
  • Fixed the instance of reports being stuck in Queued when re-exporting corporate card transactions to a bank account

 

We look forward to hearing how these upgrades have made managing your time and expenses even easier. If you have any questions or comments, feel free to reach out to our Product Expert team at support@usetallie.com or by calling 888-874-1118 Ext 2.

Tallie Introduces New Client Onboarding Automation

Onboarding new clients just got easier with new Tallie profile presets.

Tallie today announced a new feature to simplify the task of onboarding new clients for its accounting firm partners. Adding new clients can be an unnecessarily repetitive task, especially for accounting firms transitioning their clients from inherited systems to firm-managed standardized systems. Now, Tallie’s accounting firm partners can save time by storing the settings for an existing client to use as a template for future clients with similar business models and needs. These stored profile presets can then be applied when onboarding new clients.

Review of accounting firm partner processes inspired the new functionality. As accounting firms shift from a traditional time and materials billing process to flat rates and basic service offerings, standardization and automation are keys to profitability.  

“The accounting industry is rapidly changing its business model,” says Claire Milligan, Director of User Experience at Tallie. “Rather than replacing the traditional accountant, we believe Tallie is the technology business partner that will enable firms to evolve, expand profits, and develop new relationships with their clients.”

The new functionality complements an already robust reseller management portal that Tallie created for accounting firm partners to streamline billing, usage data, and access for client accounts all under one accountant login.

“Tallie is committed to helping our partners set the standard for the future of the accounting industry,” says Claire Milligan. “With consultation from clients, partners, and industry leaders, we consistently build tools that empower our partners to offer better, faster, more profitable expense management as a part of an outsourced accounting product.”

About Tallie

Tallie expense report software simplifies the entire expense management process. From point of purchase to accounting and reimbursement, Tallie eliminates busy work using real-time integration with leading accounting and bill pay solutions, including QuickBooks Online, QuickBooks Desktop, Xero, Intacct, and Bill.com. Recently, Tallie joined forces with Nexonia, Certify, and ExpenseWatch to form the largest independent expense management company in the world. For more information about Tallie, please visit www.tallie.com.  

Corporate Credit Card Changes Coming Soon

With each Tallie release, we try to improve and enhance our customers’ experience, particularly in areas of critical importance. Soon, we will be releasing some changes to our corporate credit card transaction importing functionality, which may require some planning and adjustment for our customers. We know it’s important for our customers to plan ahead for change, which is why we’re sharing this information now. The end result will be a much improved experience, and our Product Experts will be available to help you if a change is required. Read on for our planned changes:

Introduction of New Bank-Direct Data Transfer Connections

Beginning in early December, we will begin offering a brand new service for corporate credit card management. Tallie will give you the tools to establish an agreement with the issuing bank for each of your credit cards which, once signed, will grant the authority to the bank to provide regular transfer of credit card transaction details for all cardholders directly to Tallie, without any intermediary.

Cards Supported
Upon release, we will be able to support standard data feed formats from American Express, Visa and MasterCard. If you hold a different brand of card, please reach out to our Product Experts to review the potential data formats available.

Early Action Steps
Tallie will not be offering beta access, however you may work with the Product Expert team to get the agreement in place with your bank and begin the data transfer process early. This will allow the Product Expert team to confirm data is being received properly and ensure that you will be able to take advantage of the feature when it is released.

Guaranteed Multi-Card Support
As long as the bank provides identifying details in the transfer file to distinguish between cards, such as last four digits or cardholder name, Tallie will automatically recognize each card’s transactions and route those to the appropriate card.

Planned Sunset of Third Party Aggregation Feeds for Card Accounts with Multiple Cardholders

At the end of the year, we will terminate support for our multi-cardholder credit card feeds from third party card aggregators in favor of our new bank-direct feature. Single card feeds will not be affected by this change.

Troubleshooting Tips
If a multi-cardholder feed experiences an issue between now and our termination date, our Product Experts will offer you one of four interim solutions:

  1. If the card is issued by Chase, American Express, Citi or Silicon Valley Bank, a Product Expert can work with you to establish a “direct connect” OFX connection between Tallie and the bank
  2. You may request individual login credentials from the bank for each card, then connect directly to each of these cards via an aggregated feed
  3. You can create a profile for statement upload for each card, then perform a statement upload procedure on each profile
  4. Begin the process to establish a bank-direct data transfer connection early by reaching out to your Account Manager

For complete documentation, please visit our How to Transition off of Multiple Card Accounts help document.

Connection Transfer for Some Single-Card Accounts

In early November we will be shifting providers for some of our single-cardholder credit card feeds. If your credit card is affected, a Product Expert will be reaching out directly to the administrator of your account to reconnect via a new provider.

Feel free to contact support for any questions related to these alternative card connection options. We can be reached by email at support@usetallie.com, over the phone at +1-888-874-1118 x2 or via live chat in product. Please excuse any prolonged wait times for responses as we are assisting each respective client and thoroughly addressing all concerns.

Tallie’s 10.0 & 10.1 Release Notes: Improved Receipt Processing, Importable Expense Categories, Manager Search, & More

Good news, everyone: Version 10.1 of Tallie’s expense report automation software is now live! Both 10.0 and 10.1 focused on improving user experiences in response to feedback from our support calls, webinars and conferences. Here are some of the changes you can look forward to in the latest version of Tallie:

Enhanced Receipt Recognition and Processing

We’ve improved our receipt processing technology in a few ways, making it even easier and faster for users to get their expenses imported quickly with the correct information populated.

First, Tallie is now able to detect if a receipt comes from a tippable merchant. That means if you’re taking colleagues or clients out for a company lunch, after you write in the total, we’ll look for the post tip written total, rather than the printed one.

We’ve also made some changes to the backend algorithms, so merchant names are recognized quicker and with more confidence. Uncommon date formats should now be better addressed. Similarly, we’ve added a second layer to our processing. Users may notice that some of the information appearing on a receipt is in a “processing” state. That simply means that, although Talie has immediately recognized some of the information, in order to ensure we capture everything, we’re running it through another process. This doesn’t mean that it takes longer–in fact, it’s a faster, cleaner and more communicative process that gets you submitting expense reports even faster.

Expense Categories Created via CSV file import

In the interest of saving our customers time when setting up their Tallie accounts, we have enabled a feature that allows Expense Categories to be imported directly from a CSV file.

blog-tallie-expense-report-software-release-notes-1

First, go to “Settings,” “Manage Lists,” then click on “Expense Categories.” You’ll see a new button, “Upload Category List.”

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If you click the “Upload Category List” button, you’ll be able to both download the template and upload it once completed.

Export and Submit Expense Report Pages

The warning box has been removed from the expense lines in a report. Now, when a user is submitting or exporting a report, the error messages will appear directly on each expense. This means Tallie users no longer need to hover their mouse over the warning box to see the message.

Previous Interface:

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New With 10.1:

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Submission and Export Dates Displayed

Expense reports will now display the submitted, approved and exported dates and times. This change will be immediately noticeable to all approvers and administrators, however, submitters can also see for themselves by visiting the “Expense Reports” page and clicking on the expense report status tabs in the upper right-hand corner.

Note that this change will only affect new reports, and reports submitted before this release will not display this information. Also, if the report has been submitted, approved and/or exported multiple times, only the most recent timestamps will be displayed.

tallie-expense-report-software-release-notes-5

Added Visability on Credit Card Page

If an administrator assigns credit card charges to individuals, they can now see the charges directly from the Credit Card page without needing to masquerade. There’s also a new add symbol which will display the charges – those in gray have been added to the Purchase page of the assignee.

tallie-expense-report-software-release-notes-6

Integrations & Sync now links to Export Page

Tallie users have always been able to jump from the Export page to the Integrations & Sync page. However, before 10.1, they were required to manually navigate back to the Export page after changing their settings. There is now a link to the Export page at the bottom of the Integrations & Sync page.

tallie-expense-report-software-release-notes-7

Team Search by Manager

When searching under “People,” Tallie users can look specifically for team members who are assigned managers, and/or assigned specific managers. Simply search “manager:Name,” where “Name” is the person whose manager you wish to find. By entering “manager:” without a name, you can see all of your company’s team members who are assigned managers.

For example, an employee Aaron Ramsey is managed by Anna Karenina. By typing “manager:anna,” I pulled up Aaron in the people list.

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And here, in Aaron’s settings, you can see Anna is assigned as his manager.

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Our team is dedicated to providing the very best expense report automation software for our customers. Primarily, this is through reducing the amount of time and effort our users spend on their expense reports. This means that, in order to ensure the quality and success of you experience, our software is always updating. If you have any questions about how these changes will improve your accounting workflow, feel free to reach out to our support team at 1-888-874-1118 or through support@usetallie.com.

If you’d like to see for yourself how Tallie can save your business time and money, you can start a 14-day free trial, or schedule a one-on-one product demo with one of our experts.

Tallie Wins Stevie Award for Support Team of the Year 2014 Category

Tallie, makers of award-winning expense report software, proudly announces that we won the bronze Stevie Award for Support Team of the Year! Competing against some of the best software companies in the country, Tallie is honored to have placed in this category. We sent two members of our team to the Chicago awards ceremony to accept the award, and both returned with incredible stories to share.

Lucy Lei, Tallie’s Product Expert Manager, reflects on their trip. “It was an honor to have been nominated for a Stevie award, and to win one feels amazing. Being in the same room as a large and incredible group of people who are working towards the same ideals, you get an overwhelming sense of pride both in your work and in your team. It’s too bad that the entire Product Expert team couldn’t fly out there to bask in the spotlight of recognition, but I know we are two cogs in the well-oiled machine that is our team and we accept the award of all their behalves. We’re proud of what we do and excited to add this award to our ever-growing trophy case.” Transforming our support team into a product expert team has made a crucial difference in the advancement of our company and we are ecstatic that Stevie has acknowledged that growth.

Screenshot 2014-08-06 13.25.14

Sitting next to our friends at Accountingdepartment.com, this event was a great chance for Tallie to deepen our connections with like-minded companies in the accounting industry. With this recognition from the Stevie Awards, Tallie is now better able to reach out to the community and spread our mission to others.

Learn about how we reinvented our SaaS customer service through product expertise.

 

We’re Hiring! Product Expert – Level 1

This will not be your average job posting because this is not your average job.

The Product Expert team’s DNA is in creating and delivering a phenomenal customer experience. We have developed a rock solid foundation by immersing ourselves in our products and attaining unrivaled domain expertise. We are taking that infrastructure to drive the team to the next level and are looking for highly motivated individuals to contribute to our evolution.

The job starts with a strong focus on understanding every aspect of our products and is reinforced by directly helping new and existing customers get the most from our product. SpringAhead is a software company that helps thousands of companies run more efficiently. We have two product lines: an expense tracking solution, www.usetallie.com, and a time and billing solution, www.springahead.com. We provide guidance to our customers via email, chat and phone.

Over time, the job will add the following elements:
Providing technical assistance to our Sales team during key sales meetings
Assisting development in testing new product releases
Bringing new tools and processes to life that make our customer more successful
Assisting Product Marketing in understanding client issues and prioritizing them

Key job requirements:
Superior comfort with software systems
Excellent verbal and written communication skills
Enthusiasm for continuous learning
Strong desire to work with multiple teams in the company
Basic understanding of either programming or accounting
Past experience in customer success/customer satisfaction

The SpringAhead team is a diverse group. Among us is a professional guitarist, a few avid surfers, a CPA, a competitive swimmer, a Series 7 Certified Stockbroker, a design consultant, a graphic designer, an extreme skier, a professional photographer, an elementary school teacher, etc. — all of whom have a proven passion in business and in life. These apparent differences are brought together through a shared desire to apply their entrepreneurial spirits in an environment where they can quickly see tangible results. This drive and creative thinking fuel SpringAhead’s daily growth.

Are you ready for an opportunity of a lifetime? If so, shoot over your resume in PDF format to jobs@springahead.com. Include with it a brief description of what drives you, what you would bring to our transformation and why you want to be a part of our team.