While banks, insurers and investment managers may have been slow to adopt advanced systems to support and streamline processes in the past, fintech is now taking the world by storm. In fact, the PwC Global FinTech Report 2017 noted that investments in fintech will continue to increase over the next three to five years, as financial service providers cement partnerships with technology vendors.
Fintech offers considerable benefits for organizations in this industry – according to the report, companies working on fintech projects can expect to see a 20 percent return on investment on average.
As fintech continues to garner interest and become a more pressing part of financial service providers’ critical infrastructure, decision-makers must stay ahead of the curve and select the solutions that will offer the most value for their organizations. Top-trending solutions provide a jumping off point, showing executives the potential these systems can have for their internal and customer-facing processes.
Which fintech solutions should financial service providers consider first? Let’s take a look at the top trends for this year, and beyond:
1) Wider Acceptance of Fintech Solutions
The banking and financial service sector has historically hesitated when it comes to new technologies due to the industry’s needs for high-level security and data privacy. As a result, fintech options floundered in the past, as execs struggled with the best ways to balance security and compliance needs alongside new technological capabilities.
The situation has changed drastically recently, however, as more financial firms are seeking out advanced fintech solutions to address their most pressing industry pain points. While there are still important considerations to make with the implementation of innovative platforms and systems, the days of hesitation toward new technology are nearing an end.
“A large number of our clients are taking aggressive action to determine how they can use these technologies within their ecosystems,” noted Dilip Krishna, Deloitte & Touche LLP managing director and head of innovation. “They’re acting as venture capitalists and investing in their internal projects to see what specific problems these technologies can solve.”
2) Blockchain Becomes More Popular
Digital currencies initially threatened financial service providers, but recent months have seen more acceptance, especially given the rise of blockchain technology. Chargebacks911 explained that this technology comes as an alternative to the traditional transaction method of ACH clearing, and includes an accessible digital ledger to keep track of payments in real-time. In this way, transaction delays can be eliminated and overall use of digital currency can be streamlined for both banks and consumers.
Currently, more financial institutions are exploring the use of blockchain, and experts predict it will only gain popularity as a more efficient means of transactional record-keeping.
3) Mobile Capabilities Help Level the Playing Field
The ability to use a mobile device to get work done on the go is a growing demand in every industry, and the financial service sector is no different. Fortune contributor Chirag Kulkarni noted that mobility is helping organizations enhance their customer focus, and is improving market competition for older financial service providers as they look to become more modern.
What’s more, support for mobile capabilities hasn’t just been a boon for banking customers – financial service providers have also found success with employee mobility, especially for workers that travel or operate from outside the office. The ability to leverage a mobile device helps ensure collaboration and productivity, and will continue to be an essential capability for financial service staff in the future.
4) Increasing Interest in Automation
An increase in automated processes has been seen across nearly every industry, and fintech is also riding this wave. Automation helps cut down on manual processes, improving efficiency while helping to cut down on human error. Automation, especially as it relates to transaction processing, will continue to be a top focus in financial service technology.
Leveraging Fintech Trends: Mobility and Automation
Financial service providers seeking ways to incorporate these trends within their businesses should consider all of their available options. Mobility and automation are especially key, and an expense reporting solution that supports both can provide a win-win for organizations and their employees.
An industry-leading expense reporting solution enables employees to track and submit expenses via their mobile devices, reducing the potential for lost receipts and unrecorded spending. In addition, such technology provides the best visibility for managers while supporting automated receipt processes and credit card transaction matching.
To see how an expense reporting solution could benefit your organization, contact Tallie for a free trial.